About us

We are proud to present The Care Collection, an innovative and exemplary home care provider designed to transform the ‘social care crisis’. Our mission is simple, to provide bespoke, high quality home care which champions independence and choice.

The Care Collection was founded in 2016 by Catherine Haigh who has over 25 years’ experience working across the whole care sector. Understanding that home is where the heart is, Catherine and her team have put together a life-enhancing alternative to residential care. Our approach to care delivery stems from our core values of respect, dignity, independence and choice. We firmly believe we can make a positive difference to your life and enable you and your families to lead the lives you deserve.

Our Awards and Reviews

With a leading CQC, Homecare.co.uk and NHS Choices score, you can rest assured your loved ones are in capable hands.

Our Founder’s Personal Story

 

“I know first-hand that finding healthcare at home can be incredibly difficult. Both Dementia and Learning Difficulties are conditions I have grown up around and understood from an early age.

My grandfather has mixed Dementia (Vascular Dementia and Alzheimer’s disease). This is a heart breaking condition where the person loses all sense of themselves and the family are faced with watching a slow decline in cognitive ability, physical health and general well-being. My grandfather wishes to remain in his much loved home but now requires daily help outside of what the family can provide.

My father has Asperger’s syndrome, a form of Autism that affects a person’s social behaviour and ability to understand the environment around them. Learning to adapt our behaviour and methods of communication to suit his needs is still something we as a family have to work at daily.

Now I am a mother of two wonderful children and my teenage son is Autistic. He has complex and profound learning disabilities and entrenched Dyslexia and will need support for the rest of his life.

Through these personal experiences I know that understanding and navigating the health and social care system can be frustrating, emotional and often a long and laborious process. This has motivated me to do something about it. I have therefore made it my mission to create a high quality, client focused, personalised approach to care delivery that I am proud of.”

Our Founder’s Professional Story

 

“I am now embarking on my 3rd decade in Health and Social Care. I have climbed the professional ladder and have thoroughly enjoyed the process. Now I want to share my experience with my Clients and their families and support them by offering the best possible home care service available.

I have worked across the whole of the care sector with people of all ages and a whole spectrum of conditions including elderly care, Dementia, physical disabilities, brain and spinal injuries, mental health, neurological conditions, Learning Disabilities and palliative care.

I have acted as advocate for my Clients and pioneered for their individual causes. I am incredibly passionate about ensuring people get the support they deserve and always strive to deliver outstanding levels of service. My professional training has given me the knowledge and skills to support my caring and empathetic nature as well as my desire to ensure people to lead fulfilling and independent lives.

However, I have often felt disappointed and let down by other care providers or professionals working alongside me. I have at times been demoralised and disheartened by poor practice, misplaced morals and substandard levels of care and customer service.

I founded The Care Collection to bring about positive change and deliver a unique, carefully crafted collection of home care accessible to all.

Why Choose Us?

Personalised Care

Personalised Care

Our care plans are bespoke to each Client, adaptable to meet changing needs.

Time to Care

Time to Care

Our Carers have time with their Clients through minimum 1 hour calls.

Continuity of Care

Continuity of Care

Our Clients have a regular team of Carers enabling close bonds to form.

Experts in Care

Experts in Care

Our management team has over 50 years’ experience working in the care sector.

Local 24/7 support

Local 24/7 support

Our management team is based locally to provide unrivalled support and communication backed by technology for Clients and Carers.

Professional Carers

Professional Carers

Our Carers are fully employed by us and are trained and supported to the highest standards.

How do I Arrange Care?