About Us
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We are proud to present The Care Collection, an innovative and exemplary home care provider designed to transform the ‘social care crisis’. Our mission is simple, to provide bespoke, high quality home care which champions independence and choice.
The Care Collection was founded in 2016 by Catherine Haigh who has over 30 years’ experience working across the whole care sector. Understanding that home is where the heart is, Catherine and her team have put together a life-enhancing alternative to residential care. Our approach to care delivery stems from our core values of respect, dignity, independence and choice. We firmly believe we can make a positive difference to your life and enable you and your families to lead the lives you deserve.
Our Values
Commitment to Excellence
We are dedicated to raising the standards of home care, always striving to provide the highest quality services that improve the lives of those we care for.
Integrity Above All
We do what is right, not what is easy. We approach every situation with honesty, transparency, and a commitment to doing the best for our clients and team.
Respect and Dignity
We treat our clients with the same dignity and respect we would want for ourselves. Every person deserves to be valued and cared for in a compassionate and thoughtful manner.
Empowerment Through Choice
We believe our clients should be in control of their care. We work to ensure they make informed decisions about their care, supporting their autonomy and wellbeing.
Passion for Comfort and Happiness
We are deeply passionate about helping our clients remain in their homes, where they feel most happy, comfortable, and independent.
Community Focus
We actively engage with our local communities, sharing our knowledge and resources to improve the lives of others and make a positive impact wherever we can.
Investing in Our People
We invest in our carers by providing comprehensive training and ongoing career development opportunities, ensuring they have the skills and support to excel in their roles.
Value Feedback
We listen to and value the feedback of our carers, using their insights to improve the work environment, care standards, and support we offer to both clients and team members.
Catherine’s Personal Journey
I know first-hand that finding healthcare at home can be incredibly difficult. Both Dementia and Learning Difficulties are conditions I have grown up around and understood from an early age.
My grandfather has mixed Dementia (Vascular Dementia and Alzheimer’s disease). This is a heart breaking condition where the person loses all sense of themselves and the family are faced with watching a slow decline in cognitive ability, physical health and general wellbeing. My grandfather wishes to remain in his much loved home but now requires daily help outside of what the family can provide.
My father has Asperger’s syndrome, a form of Autism that affects a person’s social behaviour and ability to understand the environment around them. Learning to adapt our behaviour and methods of communication to suit his needs is still something we as a family have to work at daily.
Now I am a mother of three wonderful children and my teenage son is Autistic. He has complex and profound learning disabilities and entrenched Dyslexia and will need support for the rest of his life.
Through these personal experiences I know that understanding and navigating the health and social care system can be frustrating, emotional and often a long and laborious process. This motivated me to create a high quality, client focused, personalised approach to care delivery that I am proud of.
Catherine’s Professional Journey
I am now embarking on my 3rd decade in Health and Social Care. I have climbed the professional ladder and have thoroughly enjoyed the process. Now I want to share my experience with my Clients and their families and support them by offering the best possible home care service available.
I have worked across the whole of the care sector with people of all ages and a whole spectrum of conditions including elderly care, Dementia, physical disabilities, brain and spinal injuries, mental health, neurological conditions, Learning Disabilities and palliative care.
I have acted as advocate for my Clients and pioneered for their individual causes. I am incredibly passionate about ensuring people get the support they deserve and always strive to deliver outstanding levels of service. My professional training has given me the knowledge and skills to support my caring and empathetic nature as well as my desire to ensure people to lead fulfilling and independent lives.
However, I have often felt disappointed and let down by other care providers or professionals working alongside me. I have at times been demoralised and disheartened by poor practice, misplaced morals and substandard levels of care and customer service.
I founded The Care Collection to bring about positive change and deliver a unique, carefully crafted collection of home care accessible to all.