My home care is very good. I like relaxing with the carers and watching Michael Jackson documentaries. I really like when they help me to make nice meals. My carer Sandra is the best cook and I learn from her. My carers help me to keep my flat clean and I have fun! Chelsey is always chatting to me when she is here and helps me keep on track with my job list.
Client Aged 24
Without exception, all the people and their relatives that we spoke with told us staff provided personalised care and support that was extremely responsive to the needs of the people who used the service.
CQC Inspection 2018
Very good response to our family requirements. Professional, very understanding and caring. Being able to have a bespoke service was ideal for our situation and it helped the family through a very difficult time. The staff were extremely efficient and managed the care for both parents, maintaining their dignity and well-being. I wouldn’t hesitate to recommend The Care Collection to anyone who requires bespoke care.
Daughter of Client Aged 86
After dealing with a care company who’s attitude was arrived at anytime, get in and out as soon as possible, send anyone who was available. The Care Collection are completely different. They arrange a time to suit you and the same 2 carers . They are caring, efficient and treat mum with dignity, respect and spend time with her. The management are easily approachable too. I would highly recommend the company to anyone who needs care.
Daughter of Client Aged 85
We are very happy with The Care Collection. Catherine has always been personally involved with our Mother’s care. The Carers are all very dedicated and supportive to our Mother and the family.
Daughter of Client with Dementia
High level of care and management. The director and owner Catherine has gone above and beyond in order to accommodate my needs.
Client Aged 63
Catherine and her team are a top class care service. My aunt and myself are delighted with the high quality care and support we receive. Always pleasant, friendly and communicative
Niece of Client Aged 95
A very organised care company providing care the way care should be provided. Very polite staff and prompt. Led by great management.